Lost / Stolen Shipments outside of North America
Lost in Transit - with Route
Order issues for packages presumed to be lost by the carrier (where the status is not “delivered”) must be filed no sooner than 20 days after the last tracking update and within 30 days from the last checkpoint.
Lost in Transit - without Route
Order issues for packages presumed to be lost by the carrier (where the status is not “delivered”) are not covered when Route is not purchased. For packages to be deemed lost by the courier, it must be 21 days after the last tracking update. Lost p
Stolen Shipments - with Route
Order issues for packages marked “delivered” yet not received are considered stolen and must be reported no sooner than 1 business day after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premi
Stolen Shipments - without Route
Order issues for packages marked “delivered” yet not received are considered stolen. These are not covered when Route is not purchased.
Wrong Address - with Route
If the wrong address was input at the time of order, this is not covered. We will do our best to contact the courier for retrieval or address change in transit. Should the package not be delivered to the customer. Tina Davies Professional can make
Wrong Address - without Route
If the wrong address was input at the time of order, this is not covered. We will do our best to contact the courier for retrieval or address change in transit.
Taxes
Unites States Taxes. Taxes will be applied at the time of checkout. If you have a resale certificate, please provide us with this via our Contact Us page and we will register your account so that you will be exempt from sales tax on your orders. Uni