Any purchases made prior to limited-time price reductions, such as those that occur during special sales events, such as Black Friday or Cyber Monday, are not eligible for price adjustment refunds.

Sales & Promotions

Codes cannot be combined.  All codes are one-time-use per customer unless otherwise stated.

Coupon / Discount Codes

Tina Davies Professional 

Sales & Discounts

Policies

When will my order ship?

How can I change/modify my order?

Where is my order?

Can I cancel my order?

My shipping address is incorrect, how can I change this?

How do I find my invoice(s)?

What is Route insurance?

How long is shipping?

Where do you ship?

How much does shipping cost?

What should I do if I'm missing part of my order?

What should I do if my item(s) are damaged/defective?

Shipping

What is your Return Policy?

How do I return my item(s)?

Refunds

Where are your pigments made?

What are the ingredients?

Is there PPD in the pigments?

How do I remove pigment from the skin?

How do I find my Sterilization Report?

Pigments

What is unique about these cartridges?

Which machines are the cartridges compatible with?

What configuration should I use for my procedure?

Cartridges

Do I need to use more than one blade during my procedure?

What sets your microblades apart from others?

Do your microblades contain nickel?

Microblades

What ingredients are in the Aftercare?

How do I use Zensa?

Accessories

Do I get a certificate upon completion?

Am I able to access my course multiple times?

How do I access my course?

Courses

Products

Part of order is damaged

Damaged Shipments

Lost in Transit - with Route

Lost in Transit - without Route

Stolen Shipments - with Route

Stolen Shipments - without Route

Wrong Address - with Route

Wrong Address - without Route

Taxes

Lost / Stolen Shipments outside of North America

Order is missing item(s)

Received incorrect item(s) in order

Items Missing from Order

Lost / Stolen Shipments in North America

Returns

The Collective - Return / Refunds

Returns/Refunds

Freight Forwarding

How do I create an account?

How do I log into my Tina Davies Professional Account?

What is Sezzle?

What payment methods do you accept?

Who is Tina Davies?  Having been a PMU artist for 20+ years, I've been immersed in the industry at every level. From small moves back to giant leaps forward - I've been there. Obsessed with the intricate details, I'm passionate about developing leadi